Terms of Use

Last updated: November 2026

This is a courtesy translation. In case of discrepancy, the French version prevails.

1. Purpose

These terms of use (the “Terms”) govern access to and use of the Grimzoo service, available at grimzoo.com and published by Abecedia (Pierre Haegeli), a business registered in Belgium (company number BCE 0834.573.350, 6780 Messancy). By creating an account, you accept these Terms in full.

2. Description of the service

Grimzoo is a personal life-memory application that lets you record your memories through guided questions and ask questions of a personal AI clone that answers only from those memories. The service uses artificial intelligence for semantic search and to generate contextual answers. Grimzoo is intended for personal, non-commercial use.

3. Registration and account

Using the service requires creating an account with a valid email address. You are responsible for keeping your credentials confidential. Any activity carried out from your account is your responsibility. You must be at least 16 years old to use the service.

4. Acceptable use

You undertake to use Grimzoo only for lawful purposes and in accordance with these Terms. It is prohibited to use the service to store content that is unlawful, defamatory or infringes the rights of third parties. Any attempt to circumvent security measures or to access other users' data is strictly prohibited. When you share memories through a link, you take care to respect the privacy of the people mentioned in them: you are responsible for the content you make accessible in this way. Grimzoo may deactivate a share that manifestly infringes the rights of a third party.

5. Ownership of data

You remain the owner of all of your content (memories, conversations, profile). Grimzoo claims no ownership rights over your personal data. You can export or delete it at any time.

6. Intellectual property

The Grimzoo application, its interface, its algorithms and its content are protected by intellectual property rights. Any reproduction, even partial, is prohibited without prior authorisation.

7. Artificial intelligence

Grimzoo's AI clone generates answers based solely on the memories you have recorded. Despite our efforts to ensure faithful answers, the AI may occasionally produce approximations. The clone's answers do not constitute medical, legal or financial advice.

8. Service availability

Grimzoo strives to provide continuous access to the service, but does not guarantee uninterrupted availability. Interruptions for maintenance or updates may occur. In the event of a prolonged interruption, users will be notified.

9. Limitation of liability

Grimzoo cannot be held liable for direct or indirect damages resulting from the use of, or the inability to use, the service, including loss of data in exceptional circumstances.

10. Termination

You can delete your account at any time from the Settings page. Grimzoo reserves the right to suspend or delete an account in the event of a breach of these Terms, after notice. In the event of deletion, your data will be erased in accordance with our privacy policy.

11. Changes to the Terms

Grimzoo reserves the right to amend these Terms. Users will be informed of any significant change. Continued use of the service constitutes acceptance of the new terms.

12. Governing law

These Terms are governed by Belgian law. Any dispute relating to their interpretation or performance falls under the courts of the judicial district of Luxembourg (Belgium). If you are a consumer, you keep the protection of the mandatory rules of the country where you live, and you may also bring proceedings before the courts where you are domiciled.

Questions about our terms? Contact us at info@grimzoo.com